2020 Operations Changes Due to COVID-19

The Playland opening is temporarily delayed pending local and regional COVID-19 directives. The health and safety of our guests and staff continues to be our top priority and we will be strictly following all NYS Capacity and CDC Cleaning and Social Distancing Guidelines. Please note the following changes to our operations this year. If Phase 4 opening is delayed, reservations will be re-booked or refunded.

Hours of Operation

Two 3-hour play periods will be available each day – 11am to 2pm and 5pm to 8pm.  In addition to tickets available at the park, we will be selling wristbands this year which will allow for unlimited rides during your reserved play period. Pre-registration and pre-purchase of wristbands (1 minimum) are highly recommended and can be made right on our website.

How do play period reservations work?

  • Pre-registration and pre-purchase of wristbands (1 minimum) are highly recommended
  • You will receive a confirmation email with your reservation information
  • Bring a printed copy or digital email of your email reservation confirmation to the park to receive your wristbands
  • Wristbands allow for unlimited rides during your reserved play period
  • Wristbands are only valid during your reserved play period
  • One wristband per person. No sharing
  • Reservations are accepted up until 8pm the day prior based on availability
  • Each play period has a limit to the amount of park attendees


Already have Playland Tickets?

If you have already purchased a 2020 Ticket Voucher for this season, or prefer to purchase your tickets or wristbands at the park, please fill out this form to request your play period. You may choose up to 3 preferred dates and times for your reservation. If we can schedule your play period for one of your preferred dates and times, we will send you an email confirmation. If we are unable to reserve your play period during your preferred time, we will contact you directly. Tickets are only valid for the season purchased.

Additional information:

  • Tickets and additional wristbands will be available for purchase at the park during each play period. Single tickets and books of tickets can only be purchased at the Playland. You may only pre-purchase wristbands online.
  • A limited number of non-reserved attendance will be allocated for each play period. Non-reserved admittance is not guaranteed due to capacity limits. Wristbands or tickets can be purchased at the Park.
  • No refunds, no cancellations, and no rescheduling permitted.
  • Reservations will only be rescheduled due to inclement weather.
  • Birthday parties are available daily from 2:30pm-4:30pm based on availability.

Reservations Policy

Please note: No refunds, no cancellations, and no rescheduling permitted. Reservations will only be rescheduled due to inclement weather.

If you have questions, please visit our FAQ page or submit your question through our contact form on the contact us page.